Privacy Policy

We value your trust and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe.

Information We Collect

We may collect personal information that you voluntarily provide when placing an order, creating an account, signing up for updates, or contacting us. This may include your name, email address, shipping address, billing information, and any details needed to process your order.

How We Use Your Information

Your information is used solely to:

Process and fulfill your orders
Communicate with you regarding purchases, inquiries, or updates
Improve our services, listings, and customer experience
Comply with legal or regulatory obligations

We do not sell or share your personal information with outside parties, except as required to complete your order (e.g., payment processors or shipping carriers).

How and Why We May Contact You

We may contact you to:

Notify you about your account or order
Troubleshoot issues related to your account
Resolve disputes or address customer service inquiries
Collect fees or monies owed
Request your feedback through surveys or questionnaires
Send company updates, important notices, or policy changes
Enforce our User Agreement, applicable laws, or any agreements we may have with you

For these purposes, we may reach out via email, telephone, text messages, or postal mail.

Opting Out / Withdrawing Consent

If you no longer want us to process your data, please contact us at [your email] or send mail to:
[your physical mailing address].

Data Protection

We take reasonable and industry-standard precautions to protect your information from unauthorized access, misuse, or disclosure. All payment information is processed securely through trusted providers.

Website Hosting & Payment Processing

Our company is hosted on the Wix.com platform. Wix.com provides the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and general applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to PCI-DSS standards as managed by the PCI Security Standards Council—a joint effort of brands such as Visa, MasterCard, American Express, and Discover. These standards ensure the secure handling of credit card information by our store and its service providers.

Cookies & Tracking

Our website may use cookies or analytics tools to enhance your browsing experience and understand site performance. You may disable cookies at any time through your browser settings.

Your Rights

You may request access, correction, or deletion of your personal information at any time by contacting us.
If you would like to access, correct, amend, or delete any personal information we have about you, you are invited to contact us at:
📧 sugilitecollection@gmail.com

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page.

Policy Modifications

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications take effect immediately upon being posted on the website. If material changes are made, we will note the update here so you remain informed about what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If you have any questions about this policy or how your information is handled, please contact us.